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Terms & Conditions | Woomi – Kerala Spices, Dry Fruits & Nuts

Terms & Conditions – Woomi

Welcome to woomi.in (“Website”). By accessing or using this Website, you agree to comply with these Terms and Conditions and applicable Indian laws and regulations. If you do not agree, please refrain from using our Website.

1. General Information

Woomi operates an online store offering Kerala spices, premium dry fruits, and nuts. These Terms govern your use of our website and services.

2. Eligibility

  • You must be at least 18 years old or have parental/guardian consent to make a purchase.

  • By placing an order, you confirm that all information provided is accurate and complete.

3. Product Information

  • We strive to provide accurate descriptions, prices, and images of all products.

  • However, we do not guarantee that all information will always be error-free.

  • Products are subject to availability, and we reserve the right to limit quantities or discontinue items without prior notice.

4. Pricing & Payment

  • All prices are listed in Indian Rupees (INR) and include applicable taxes unless otherwise specified.

  • Payments are processed securely through trusted gateways.

  • By providing payment details, you confirm that you are authorized to use the chosen payment method.

5. Shipping & Delivery

  • Orders are processed and shipped based on the timelines shown at purchase.

  • Delivery times may vary depending on your location and product availability.

  • Woomi is not responsible for delays caused by courier partners, natural events, or circumstances beyond our control.

6. Return & Exchange Policy

  • Returns are accepted only under specific conditions such as damaged, defective, or wrong products.

  • Customers must share a clear unboxing video (without cuts or edits) taken at the time of opening the package.

  • Return requests must be submitted within 2 days of delivery by contacting us at:

  • Products must be in their original, unused, and undamaged condition.

  • Please see our detailed Return Policy for more information.

7. Limitation of Liability

  • Woomi is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website or products.

  • We are not responsible for damages caused by misuse or incorrect use of products.

8. Intellectual Property

  • All content on woomi.in, including text, logos, images, and designs, is owned or licensed by Woomi.

  • You may not use, reproduce, or distribute any content without prior written permission.

9. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Changes to Terms

Woomi reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website will be considered acceptance of any changes.

11. Governing Law

These Terms & Conditions are governed by Indian law. Any disputes will be subject to the jurisdiction of the courts in Kerala, India.

12. Contact Us

For any questions or concerns regarding these Terms, please contact:

📱 WhatsApp: +91-7736254568
📧 Email: sales@woomi.in
🏬 Address: Woomi, East Marady, Muvattupuzha, Kerala – 686673, India

✅ With Woomi, you agree to shop with trust, transparency, and confidence.